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Saint Thomas Health Offers Virtual Clinic Anytime, Anywhere in Tennessee

December 16th 2016

Contact: Nick Paranjape, (615) 284-1210, Nick.Paranjape@STH.ORG
Saint Thomas Health On Demand provides access to medical care via smartphone, tablet or computer


Saint Thomas Health, a part of Ascension, the nation’s largest Catholic and non-profit health system, announced it has opened Saint Thomas Health On Demand, a new virtual clinic that provides 24/7 access to health care.

Saint Thomas Health On Demand allows patients to receive high-quality care in a virtual clinic, wherever they are in Tennessee, using a smartphone, tablet or computer.

For a flat fee of $49, patients will be able to receive virtual urgent care services any time of day or night, including diagnosis, prescriptions and opportunities to conveniently set up follow-up appointments at any Saint Thomas Medical Partners location in Middle Tennessee. Saint Thomas Health On Demand will be an extension of the Saint Thomas Health network, continuing to provide high-quality health care for its patients.

“Listening to our patients, we continue to ask ourselves how we can bring Saint Thomas Health closer to home,” said Fahad Tahir, President & CEO for Saint Thomas Medical Partners. “In addition to our physician practices in neighborhoods and communities across Middle Tennessee, we are pleased to offer an online tool providing even easier access to health care for our patients without ever having to leave their home or work.”

Saint Thomas Health On Demand is built on Carena’s Virtual Clinic Platform that includes software, staffing and operations services. It is fully integrated into Saint Thomas Health’s clinic-based care delivery system. The clinicians working in the virtual clinic will follow Saint Thomas Health practice guidelines to ensure patients receive high-quality, evidence-based care.  The virtual clinic helps current Saint Thomas Health patients stay in-network for continuous care, and helps new patients connect to a Saint Thomas Health provider after their virtual visit.

“We are pleased to partner with Saint Thomas Health to offer patients new options for getting their care needs met,” said Ralph C. Derrickson, President and CEO for Carena. “Saint Thomas Health On Demand uses our technology to put its brand online where it is most accessible to consumers, while offering patients an exceptional care experience from a health care system they know and trust.”

Patients can access this service today by visiting www.STHealth.com/OnDemand



About Saint Thomas Health

Saint Thomas Health is Middle Tennessee’s faith-based, not-for-profit health care system united as one healing community. Saint Thomas Health is focused on transforming the healthcare experience and helping people live healthier lives, with special attention to the poor and vulnerable. The regional health system includes nine hospitals: Saint Thomas Hospital for Spinal Surgery, Saint Thomas Midtown Hospital and Saint Thomas West Hospital in Nashville, Saint Thomas Rutherford Hospital in Murfreesboro, Saint Thomas Hickman Hospital in Centerville, Saint Thomas DeKalb Hospital in Smithville, Saint Thomas Highlands Hospital in Sparta, Saint Thomas River Park Hospital in McMinnville and Saint Thomas Stones River Hospital in Woodbury. A comprehensive network of affiliated joint ventures, medical practices, clinics and rehabilitation facilities complements the hospital services and covers a 68-county area. Saint Thomas Health is a member of Ascension, the largest non-profit health system in the U.S. and the world’s largest Catholic health system.  For more information, visit www.STHealth.com

 

ABOUT ASCENSION

Ascension (www.ascension.org) is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As the largest non-profit health system in the U.S. and the world’s largest Catholic health system, Ascension is committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. In FY2016, Ascension provided more than $1.8 billion in care of persons living in poverty and other community benefit programs. Ascension includes approximately 150,000 associates and 36,000 aligned providers. Ascension’s Healthcare Division operates 2,500 sites of care – including 141 hospitals and more than 30 senior living facilities – in 24 states and the District of Columbia, while its Solutions Division provides a variety of services and solutions including physician practice management, venture capital investing, investment management, biomedical engineering, facilities management, clinical care management, information services, risk management, and contracting through Ascension’s own group purchasing organization.

About Carena

Carena designs and operates virtual clinics for health systems. We combine technology and new care delivery methods to provide healthcare for the way consumers live and work today. Carena has offered on-demand Episodic urgent care since 2000, informing our telemedicine solution with industry-leading expertise in clinical quality and consumer preferences. Today, our virtual care model and configurable technology platform make it possible for health systems to offer care to consumers anytime, anywhere as a natural extension of each system’s brand, mission, and service. We partner with over 120 hospitals, offering virtual care access to over 15 million consumers. For more information, please visit www.carenamd.com.

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